How to Fix a Fitbit Luxe That’s Not Tracking Sleep

How to Fix a Fitbit Luxe That's Not Tracking Sleep

The Fitbit Luxe is a great fitness tracker that can help you track your sleep, among other things. However, sometimes the Fitbit Luxe may not track sleep accurately or at all. If this is happening to you, there are a few things you can do to troubleshoot the problem.

Fitbit Luxe That's Not Tracking Sleep

Restart Your Fitbit Luxe

The first thing you should try is restarting your Fitbit Luxe. This can often fix minor software glitches that are preventing the device from tracking sleep. To restart your Fitbit Luxe, hold down the button on the side of the device for about 10 seconds until the Fitbit logo appears.

Reset Your Sleep Settings

If restarting your Fitbit Luxe doesn’t work, you can try resetting your sleep settings. This will restore the sleep settings to their default values, which may fix any problems that have been caused by incorrect settings. To reset your sleep settings, open the Fitbit app on your phone and tap on the Account icon. Then, tap on your Fitbit Luxe and scroll down to the Sleep section. Tap on Reset Sleep Settings and confirm that you want to reset the settings.

Check your Fitbit Luxe’s Firmware

Make sure that your Fitbit Luxe is running the latest firmware. Outdated firmware can sometimes cause problems with sleep tracking. To check your Fitbit Luxe’s firmware, open the Fitbit app on your phone and tap on the Account icon. Then, tap on your Fitbit Luxe and scroll down to the Device Information section. The firmware version will be listed under the Firmware heading. If your firmware is not up to date, you can update it by following the instructions in the Fitbit app.

Wear Your Fitbit Luxe Correctly

The Fitbit Luxe needs to be worn snugly on your wrist in order to track sleep accurately. If the device is too loose, it may not be able to get a good heart rate reading, which can affect the accuracy of the sleep tracking. To make sure that your Fitbit Luxe is worn correctly, follow these steps:

  1. Wash your hands and dry them thoroughly.
  2. Place the Fitbit Luxe on your wrist so that the band is about 2-3 finger widths above your wrist bone.
  3. Use the adjustment clasp to tighten the band until it is snug but not too tight.
  4. Check the heart rate sensor on the back of the device to make sure that it is not covered by hair or skin.

Avoid Sleeping in Positions That Block The Heart Rate Sensor

The Fitbit Luxe uses the heart rate sensor to track sleep stages. If the sensor is blocked, the device may not be able to track sleep accurately. To avoid sleeping in positions that block the heart rate sensor, try to sleep on your back or side. If you sleep on your stomach, you may want to consider wearing the Fitbit Luxe on your non-dominant wrist.

Contact Fitbit Support

If you’ve tried all of the above steps and your Fitbit Luxe is still not tracking sleep, you can contact Fitbit support for help. They may be able to help you troubleshoot the problem or replace your device if it is defective.

Conclusion

Hope this article has helped you troubleshoot your Fitbit Luxe if it’s not tracking sleep. If you’ve tried all of the steps in this article and you’re still having problems, you can contact Fitbit support for help.

Additional tips for getting accurate sleep tracking with your Fitbit Luxe

  • Make sure that you’re wearing the Fitbit Luxe correctly.
  • Avoid sleeping in positions that block the heart rate sensor.
  • Keep your Fitbit Luxe charged.
  • Update your Fitbit Luxe’s firmware regularly.
  • Use the Fitbit app to track your sleep.

By following these tips, you can get accurate sleep tracking with your Fitbit Luxe and improve your sleep quality. You can also learn how to use fitness tracker to track your other activities, such as steps taken, heart rate, and calories burned check our latest articles.

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